delivery policy

Delivery Policy – Urban Cartel

At Urban Cartel, we take pride in making sure your order reaches you quickly, safely, and without hassle.

• Processing Time: All orders are processed within 1–3 business days once payment is confirmed. During this time, we carefully prepare and package your items to ensure they arrive in perfect condition.

• Delivery Time: Standard delivery takes 5–8 business days, depending on your location and courier services in your area.

• Order Tracking: As soon as your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

• Possible Delays: Please note that delivery times may be affected by factors outside of our control, such as courier delays, peak seasons, or public holidays. If any delays occur, we will notify you as soon as possible.

• Customer Support: Our team is here to assist you with any delivery questions or concerns. If you experience issues with your order, simply reach out to us and we’ll do our best to resolve it quickly.

At Urban Cartel, our goal is to give you a smooth and reliable shopping experience from checkout to delivery.