terms of service
Terms of Service – Urban Cartel
Welcome to Urban Cartel. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. General
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These Terms of Service govern your use of our website, products, and services.
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By placing an order with Urban Cartel, you confirm that you are at least 18 years old or have parental/guardian permission.
2. Orders & Payments
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All orders are subject to availability and confirmation of payment.
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Prices are listed in [local currency] and may change without notice.
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Payments are processed securely through trusted third-party providers.
3. Shipping & Delivery
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Processing takes 1–3 business days, and delivery usually takes 5–8 business days.
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Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
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Customers are responsible for providing accurate shipping information.
4. Returns & Refunds
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Items can be returned within 14 days if unused, unworn, and in original packaging.
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Refunds are issued once the returned item is received and inspected.
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Full details can be found in our Refund Policy.
5. Intellectual Property
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All content on the Urban Cartel website, including logos, images, and text, is owned by Urban Cartel and may not be copied or used without permission.
6. Limitation of Liability
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Urban Cartel is not responsible for damages, losses, or delays caused by third-party couriers or events beyond our control.
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We do not guarantee that our website will always be error-free or uninterrupted.
7. Privacy
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Your personal information is handled in line with our Privacy Policy.
8. Changes to Terms
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Urban Cartel reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page.
9. Contact Us
For questions about these Terms, please contact us at: info@urbancartel.co.za